Elegance Jewels
Bringing you elegance at your doorstep with secure and timely delivery.
Contact Information:
📞 Phone: +91-7017907973
📧 Email: Jewelselegance091@gmail.com
1. Shipping Processing Time
Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day. Please allow 1-2 business days for order processing before shipping.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days
- Express Shipping: Delivery within 2-3 business days
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
3. International Shipping
Elegance Jewels currently ships within [insert specific countries/regions if applicable] and selected international destinations. Please note that customs fees and additional charges may apply for international orders.
4. Order Tracking
Once your order is shipped, we’ll send you a confirmation email with tracking information. You can track your order using the tracking link provided or by contacting us directly.
5. Shipping Restrictions
Please note that certain products may be subject to shipping restrictions due to regulatory, customs, or safety guidelines. We strive to communicate any restrictions clearly at checkout.
6. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours with photos of the damaged item(s) and packaging. For lost packages, please reach out as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
7. Returns & Exchanges
Please refer to our [Return Policy](link to return policy) for details on returning or exchanging an item. Our team is here to help make your experience with Elegance Jewels delightful and hassle-free.
8. Customer Support
For questions or assistance with your order, please contact us at:
📞 +91-7017907973
📧 Jewelselegance091@gmail.com
Elegance Jewels is dedicated to ensuring a smooth and satisfying shipping experience, because every piece you order from us is crafted and delivered with care.